A Balanced Talent Portfolio  
A Talent Portfolio could be defined as an appropriate mix of or collection of talent resources leveraged by a corporation or entity. The talent resources in the portfolio could include local or non-local employees, on-site and off-site temporary workers and/or independent or vendor managed consultants; or any other resource that may add value or risk to the corporation’s talent valuation. In this presentation, as seen at the July 18, 2008 meeting of IAOP's Global Human Capital Chapter, Lori Blackman of DNL Global, and Julia Santos of Johnson & Johnson, discuss talent portfolio management.
Closing the Value Gap Between Outsourcing Clients and Providers
There is a major gap between outsourcing clients and providers when it comes to projecting and then measuring the vaue created through outsourcing. Read IAOP's groundbreaking study to find out why the outsourcing industry needs Dr. Phil.
Career Mapping Phase II White Paper
This report describes the skills, knowledge and experiences, and capabilities required for success in a career in outsourcing. It is the second deliverable of an ongoing program mapping the outsourcing professional career.
Impact of Economy on Outsourcing 
Despite Washington’s denial of the “R” word, clearly the economy is in a negative growth situation. What does this mean for outsourcing?
Human Capital and Outsourcing: Economic Changes Heighten Human Resource Priorities
Economic challenges heighten the focus on trained professionals and established processes to ensure successful outsourcing relationships.
The Outsourcing Professional - Career Mapping
IAOP's Career Mapping Initiative (developed in association with neoIT and DNL Global) will, among other things, enable individuals and organizations to assess the key skills required for success as an outsourcing professional.
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| The Maturity Curve of Testing Services
In the product development life cycle, the quality of a product is measured and ensured through testing. Testing is a very critical phase in the product development life cycle, ensuring the future of its release in the market.
This paper examines the way testing practice organically matures in an organization. An understanding of the natural growth helps an organization baseline understand its current status.
COP Master Class 
The Certified Outsourcing Professional (COP) Master Class is an in-depth learning experience taught by outsourcing professionals for outsourcing professionals.
Going Global - And Beyond: Building a Shared Service Strategy into Competitve Advantage
P&G's creation of global shared services center and using outsourcing to leverage it.
Outsourcing Professional Body of Knowledge (OPBOK)
A cohesive and comprehensive outline of the commonly accepted practices and skills required to ensure outsourcing success.
COP Program and Professional Training
Professional certification is transforming the outsourcing industry by setting the standard for excellence and achievement.
Career Mapping for Outsourcing Professionals - Phase I
What does an outsourcing professional's career path look like? What are the skills, knowledge, and capabilities required for success? A special study group at IAOP is working to answer these and many other questions about our profession. Read their Phase I report now.
Navigating the U.S. Outsourcing Market Over the Next 12 Months
As presented at the IAOP Beijing Chapter Launch on June 17, 2008, Michael Corbett of IAOP discusses navigation of the U.S. outsourcing market over the next 12 months.
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IAOP 2008 Research Agenda
This introduction provides an overall framework for the research projects IAOP undertook in 2008, in participation with various research institutions around the world. We believe that the research findings, like the ones being presented throughout the final report, will further the knowledge of the outsourcing profession and serve as a trove of useful reference information for our members.
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IAOP's Knowledge Center, Firmbuilder.com®, provides the information outsourcing professionals need to be successful in their jobs. With new articles loaded regularly, Firmbuilder takes the hassle out of finding documentation that will help you and your organization design, implement and manage simple or complex outsourcing engagements. Check out the latest additions below!